Privacy Policy

Privacy Policy

At Alto de Letras S.A.S, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, whether you're accessing our services locally or across the globe.

Information We Collect:

• Personal Information: When you make a purchase or sign up for our services, we may collect personal information such as your name, email address, shipping address, and payment details.
• Browsing Information: We automatically collect certain information when you visit our website, including your IP address, browser type, and device information.

How We Use Your Information:

• Order Processing: We use your personal information to process your orders, ship products, and provide customer support.
• Communication: We may use your email address to send you updates about your order, promotional offers, and newsletters. You can opt out of these communications at any time.
• Improve Our Services: We analyze browsing information to improve our website's functionality, personalize your experience, and optimize our marketing efforts.

Sharing Your Information:

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in processing orders, shipping products, and providing customer support.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Choices:

• You have the right to access, update, or delete your personal information. You can do so by contacting us directly.
• You can opt out of receiving promotional emails by following the unsubscribe instructions included in the email.

International Data Transfers:

• By using our services, you understand and consent to the transfer of your information to countries outside of your own, including the United States, where data protection and privacy regulations may differ from those in your jurisdiction.

Updates to Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

By using our website and services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [contact email].

Last Updated: 13/04/2024